Frequently Asked Questions
Everything you need to know about our nautical-inspired apparel and service.
What is the standard shipping timeframe?
Orders are typically processed within 1-2 business days. Standard domestic shipping usually takes 3-7 business days, while international delivery times vary by destination.
What is your return and exchange policy?
We accept returns and exchanges on unworn, unwashed items with original tags attached within 30 days of purchase. Please note that certain sale items may be marked as final sale.
How do I determine my size?
Each product page includes a detailed size guide. Our garments generally follow a classic, tailored fit. If you are between sizes, we recommend sizing up for a more relaxed feel.
Do you offer international shipping?
Yes, we ship to most countries worldwide. Shipping costs and import duties are calculated at checkout based on your specific location.
How should I care for my Quaker Marine garments?
To preserve the quality of our premium fabrics, we recommend machine washing cold with like colors and hanging to dry. Specific care instructions can be found on the interior label of each garment.
Can I modify or cancel my order after it has been placed?
We aim to process orders quickly, but if you need to make a change, please contact our customer service team immediately. Once an order has reached the shipping stage, it can no longer be modified.